SHIPPING & RETURNS

Shipping Policy

All orders are shipped within 5 - 7 business days, so you can expect a delivery between 7 - 10 days. You will get a confirmation mail once we receive your order.
In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.
We only make use of reliable courier companies and/or Speed Post. Storybored is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Storybored. We shall endeavour to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
In the unlikely event that delivery is not possible for any reasons outside the control of Storybored, we shall inform you of such inability to deliver and cancel your order, followed by full refund.

Return & Exchange Policy

In case of damaged product(s) drop us a mail at hellostorybored@gmail.com with images of the damaged product within 72 hours of receiving the order. We will check and have the product replaced or refund your money whichever is preferred.
Complete amount will be refunded and it can reflect in your account in 7-10 business days from the refund processed date.
Please mail us at hellostorybored@gmail.com for cancellation request if your order has not been shipped yet.
No cancellation applicable for customised products once the order is placed.